Accessibility statement

The eHealth Platform is doing their utmost to make the information available on this website accessible to all, in accordance with the Act of 19 July 2018 on the accessibility of websites and mobile applications of public administrations. Consult the full text of the Act of 19 July 2018 on the website of the Moniteur Belge (in French).

This accessibility statement applies to the website eHealth Platform Standards.

Compliance status

Based on a simplified audit, we can conclude that the website partially complies with the European standard EN 301 549 on accessibility of IT-applications. Please consult the PDF with the full text of EN 301 549 standard on the ETSI website.

Full compliance can only be guaranteed after performing an in-depth audit.

Consult the report on the simplified audit for this website. 

Non-accessible content

Some pages on the eHealth Platform Standards website contain non-accessible content:

  • Some pages contain images (“img” elements) without “alt” attributes, a textual-alternative for non-textual content.
  • Some pages contain emphasized or special text without semantic markup.
  • Some pages contain content that a user interface control doesn’t have a programmatically determined name.
  • Some pages contain elements with insufficient contrast, i.e. less than the contrast ratio of at least 4.5:1, between text (and images of text) and background behind the text.
  • Some pages have no link at the top of each page that goes directly to the main content area.
  • Some pages have no link at the beginning of a block of repeated content to go to the end of the block.
  • Some pages have no link at the top of the page to each area of the content.
  • Some pages contain forms without a “submit” button.
  • Some pages don’t use HTML form controls and links.

Proposed alternatives

At the moment there is no alternative for the non-accessible content described. Addressing these accessibility issues is our priority. We expect to solve them by December 2024. 

Preparation of this accessibility statement

We have prepared the accessibility statement on the basis of:

  • The results of the Bosa Accessibility Tool
  • A critical analysis on the basis of WCAG-principles
  • Manual checks
  • The audit report

The audit took place on 05/09/2023.

Consult the report on the simplified audit for this website. 

This statement was drawn up on 12/09/2023.

The last revision of this statement was done on 12/09/2023.

Contact details

Do you have questions or comments about the accessibility of this website? Then please send an e-mail at
Are you not getting an answer, or are you not satisfied with the answer you get? Please contact the Federal Ombudsman’s office at